Terms and Conditions

Welcome to Dihward! These Terms and Conditions (“Terms”) govern your use of our website at dihward.net and all related services, features, and content (collectively, the “Services”).

Please read these Terms carefully before using our Services. By accessing or using Dihward, you agree to be bound by these Terms. If you don’t agree with any part of these Terms, please don’t use our Services.

1. Acceptance of Terms

By creating an account, accessing our website, or using any of our Services, you confirm that:

• You are at least 18 years old or have permission from a parent/guardian
• You have the legal capacity to enter into binding agreements
• You will comply with all applicable laws and regulations
• All information you provide is accurate and truthful

If you’re using our Services on behalf of a company or organization, you confirm that you have the authority to bind that entity to these Terms.

2. Changes to Terms

We may update these Terms from time to time. When we do, we’ll:

• Update the “Last Updated” date at the top of this page
• Notify you via email or through our platform
• Give you time to review the changes before they take effect

Your continued use of our Services after changes become effective means you accept the new Terms. If you don’t agree with the changes, you should stop using our Services.

3. Account Registration and Security

Creating Your Account

To use certain features of our Services, you’ll need to create an account. When you do:

• Provide accurate and complete information
• Choose a strong password
• Keep your login credentials confidential
• Update your information if it changes

Account Security

You are responsible for all activities that occur under your account. If you suspect unauthorized access:

• Change your password immediately
• Contact us at support@dihward.net
• Review your recent account activity

We’re not liable for any losses resulting from unauthorized use of your account if you haven’t taken reasonable security precautions.

One Account Per User

Each person or business should have only one account. Creating multiple accounts to abuse our Services or circumvent restrictions is prohibited.

4. Acceptable Use Policy

What You Can Do

You’re welcome to use our Services for their intended purposes, including:

• Managing your digital identity and security
• Using our AI and cloud computing features
• Integrating our Services with your business operations
• Accessing customer support and resources

What You Cannot Do

To keep our Services safe and functional for everyone, you agree NOT to:

• Break the law: Use our Services for any illegal activities
• Harm others: Upload malware, viruses, or harmful code
• Spam: Send unsolicited messages or promotional content
• Hack or exploit: Attempt to access unauthorized areas or bypass security measures
• Impersonate: Pretend to be someone else or misrepresent your affiliation
• Scrape data: Use automated tools to collect data without permission
• Overload systems: Take actions that burden our infrastructure
• Resell access: Provide your account access to unauthorized third parties
• Reverse engineer: Attempt to copy or modify our technology

We reserve the right to suspend or terminate accounts that violate these rules.

5. Payment Terms

Fees and Billing

If you subscribe to paid features:

• You’ll be charged according to your selected plan
• All fees are in US Dollars (USD) unless otherwise stated
• Payments are processed through secure third-party payment processors
• You authorize us to charge your payment method automatically for recurring subscriptions

Refunds

Our refund policy is straightforward:

• Free trials can be canceled anytime before the trial ends
• Monthly subscriptions: No refunds for partial months
• Annual subscriptions: Refunds may be available within 30 days (contact us to discuss)
• Setup fees or one-time charges are generally non-refundable

If you believe you’ve been charged incorrectly, contact us at billing@dihward.net within 30 days.

Cancellation

You can cancel your subscription at any time through your account settings. Upon cancellation:

• You’ll continue to have access until the end of your billing period
• No further charges will be made
• Your data will be retained according to our Privacy Policy

Price Changes

We may change our pricing from time to time. If we do, we’ll give you at least 30 days’ notice before new prices take effect. You can cancel before the new pricing applies if you don’t want to continue.

6. Intellectual Property Rights

Our Property

Dihward owns all rights to:

• Our platform, software, and technology
• Website design, graphics, and layout
• Logos, trademarks, and brand assets
• Documentation, tutorials, and training materials
• Any other content we create

You can use our Services, but you don’t get ownership rights to our intellectual property. Don’t copy, modify, or distribute our materials without permission.

Your Content

When you upload or create content using our Services:

• You retain ownership of your content
• You grant us a license to host, store, and process your content to provide the Services
• You’re responsible for ensuring you have the rights to any content you upload
• You must not upload content that infringes on others’ intellectual property rights

Feedback and Suggestions

If you send us ideas, suggestions, or feedback, we can use them freely without any obligation to compensate you. This helps us improve our Services for everyone.

7. Service Availability

Uptime and Reliability

We work hard to keep our Services available 24/7, but we can’t guarantee 100% uptime. Our Services may be unavailable due to:

• Scheduled maintenance (we’ll notify you in advance when possible)
• Emergency repairs or updates
• Technical issues beyond our control
• Internet service provider problems
• Force majeure events (natural disasters, etc.)

Changes to Services

We may modify, suspend, or discontinue any part of our Services at any time. We’ll try to give you reasonable notice for major changes, but we’re not obligated to maintain specific features indefinitely.

8. Third-Party Services

Our Services may integrate with or link to third-party services, websites, or applications. Please note:

• We don’t control third-party services
• We’re not responsible for their content, policies, or practices
• Your use of third-party services is subject to their own terms
• We don’t endorse or guarantee third-party services

Always review the terms and privacy policies of any third-party services you use.

9. Disclaimers

To the maximum extent permitted by law:

As-Is Service

Our Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied. This includes but is not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the Services will be error-free or uninterrupted
• Warranties regarding security or accuracy of data
• Warranties that defects will be corrected

No Professional Advice

Our Services provide tools and technology, but not professional advice. Don’t rely on our Services as a substitute for:

• Legal advice
• Financial advice
• Medical advice
• Other professional services

Always consult qualified professionals for important decisions.

10. Limitation of Liability

To the fullest extent permitted by law:

Dihward, its officers, directors, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.

This includes but is not limited to:

• Loss of profits or revenue
• Loss of data or business opportunities
• Service interruptions
• Costs of substitute services

Our total liability to you for any claims arising from these Terms or the Services will not exceed the amount you paid us in the 12 months before the claim arose, or $100, whichever is greater.

Some jurisdictions don’t allow limitation of liability for certain damages, so these limitations may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless Dihward and its affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use or misuse of our Services
• Your violation of these Terms
• Your violation of any laws or regulations
• Your infringement of someone else’s rights
• Content you upload or share through our Services

12. Termination

Your Right to Terminate

You can stop using our Services and close your account at any time by:

• Going to your account settings
• Following the account closure process
• Or contacting us at support@dihward.net

Our Right to Terminate

We may suspend or terminate your access to our Services if:

• You violate these Terms
• You engage in fraudulent or illegal activities
• Your account has been inactive for an extended period
• We’re required to do so by law
• We decide to discontinue the Services

Effect of Termination

When your account is terminated:

• Your access to the Services will end immediately
• Your data will be handled according to our Privacy Policy
• You’ll remain liable for any outstanding fees or obligations
• Sections of these Terms that should survive will remain in effect

13. Dispute Resolution

Informal Resolution

If you have a dispute with us, please contact us first at legal@dihward.net. We’ll try to resolve it informally before pursuing formal proceedings.

Governing Law

These Terms are governed by the laws of [Insert Your Jurisdiction], without regard to conflict of law principles.

Arbitration

If we can’t resolve a dispute informally, you agree to resolve it through binding arbitration rather than court, except that either party may bring claims in small claims court if they qualify.

Arbitration will be conducted by a neutral arbitrator in accordance with [Insert Arbitration Rules]. The arbitrator’s decision will be final and binding.

Class Action Waiver

You agree to resolve disputes with us on an individual basis only. You waive any right to bring claims as a class action, consolidated action, or representative action.

Note: Some jurisdictions don’t allow arbitration agreements or class action waivers, so these provisions may not apply to you.

14. General Provisions

Entire Agreement

These Terms, along with our Privacy Policy and any other policies referenced, constitute the entire agreement between you and Dihward regarding the Services.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.

No Waiver

Our failure to enforce any provision of these Terms doesn’t waive our right to enforce it later.

Assignment

You can’t transfer your rights or obligations under these Terms without our written consent. We may assign our rights and obligations to another company (such as in a merger or acquisition).

Force Majeure

We’re not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, wars, terrorist acts, internet failures, or government actions.

Relationship

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Dihward.

15. Contact Information

If you have questions about these Terms, please contact us:

We’ll do our best to respond to your inquiries within 2-3 business days.

16. Special Terms for Specific Services

API Access

If you use our API services, additional terms may apply regarding rate limits, authentication, and acceptable use.

Enterprise Plans

If you’re on an enterprise or custom plan, you may have a separate service agreement that supplements or modifies these Terms.

Beta Features

We may offer beta or experimental features. These features are provided “as is” and may be modified or discontinued at any time without notice.